Being hospitable and open is at the heart of what we do
Benessere means wellbeing
Driven by a genuine desire to help hospitality organizations become more successful and enjoyable places to work.
To help organisations achieve wellbeing, balancing Quality, People and Financial results.
For Hospitality and Tourism to be a positive, inspiring, and meaningful work environment to everyone.
Meet our founder and lead instructor in the Be.Serene Programme
Carina Martins Nakama
Founder & Lead Instructor
Carina started her academic journey graduating in Tourism at the prestigious University of Sao Paulo in Brazil, and followed on to peruse a successful career in the hospitality industry, working at reputable businesses like Accor, Fasano, Iguatemi, Picinguaba and Stanneylands.
One of her proudest achievements was launching and managing for 5 years the luxurious Hotel Fasano Boa Vista, member of the Leading Hotels of the World and considered the best countryside hotel in Brazil, located on an exclusive estate with 400 luxury residences, golf course, equestrian centre, tennis courts and other amenities. There, alongside a team of 200, she delivered outstanding service to global prominent guests, while building a fantastic place to work and transforming a luxury seasonal hotel into a profit-making enterprise.
She has an MBA in Business Management at Fundacao Getulio Vargas – considered one of the best business schools in Latin America, and later in the UK further specialized in Project Management and Process Improvement, becoming a certified Project Management Professional, Agile, Prince2 and Lean Practitioner.
Before moving on to launch her own business, Carina was Director of Processes and Continuous Improvement at Kognitiv, a global travel and loyalty startup.
Her remarkable breath of experience combined with an approachable leadership style and genuine willingness to help businesses thrive are at the heart of all the services she now offers through Benessere.
At Benessere, we side with industry specialists and thought leaders who support us in our mission to make hospitality and tourism organizations healthier, happier and more prosperous.
Some words from Carina
"I believe in authenticity and living with purpose. I appreciate and value the way a genuine smile makes us feel and endeavor to bring this feeling to the businesses I work with.
At Benessere, I want to help more Hospitality and Tourism organisations and their teams achieve wellbeing, reaching their goals with maximum efficiency and minimal stress.
Customers, team members and business leaders all have a fantastic opportunity to make real connections, and that's the ethos behind all we do.