Be.Serene 12 Values Programme

FAQs for Business

Essentials Plan

What is the Be.Serene Badge?


Caring about the wellbeing of your team and taking action to improve the workplace environment isn’t just important to you and your existing team, so you can achieve improved results. It’s also important for candidates and customers.
By joining any of the Be.Serene Programme plans, we will present you with a badge to proudly place in your reception, display on your website and share on social media.




What's the difference between the different Course licenses?


All courses are based around the 12 Be.Serene Values. Included in the Basic Plan are:

  • Basic Course licenses, which we recommend to team members, focuses on developing emotional intelligence skills.
  • Intermediary Course licenses, recommended to leaders, expands on that knowledge, introducing planning and processes tools that help root these values at work.
The Advanced Course brings in more interactivity and in-depth lessons with experts, through the Ambassadors Workshops and Group Leadership Mentoring sessions, and is available under the Standard and Premium Plans. For more details, see the Be.Serene Journey page and FAQ for Individuals.




What is included in the Essentials Plan?


Course Licenses:

  • Basic for team members
  • Intermediate for leaders
Be.Serene Badge




Something we missed?


We get that our Programme is unique! So if you still have some questions e-mail us on info@benessere.uk or book a demo session so we can walk you through the whole thing :)





Standard Plan

What is the Serenity Pulse Survey?


This is a questionnaire we send out to all your team to get a pulse on how the 12 Values from the Be.Serene Programme are being felt within your organisation. The assessment is applied at the beginning, mid-way and at the end of the programme. The Serenity Pulse Survey is only available in the Standard Plan.




What is the Onboarding Session?


The Onboarding session is a dedicated meeting between your team and Carina Martins Nakama, founder of Benessere and lead instructor of the Be.Serene Programme. On this meeting, she explains the concepts of Serene Leadership and Organisational Wellbeing, and offers an overview of the programme and courses, with recommendations on how to make the most of it. Under the Standard Plan, this is a 1h remote meeting.




What is the Be.Serene Badge?


Caring about the wellbeing of your team and taking action to improve the workplace environment isn’t just important to you and your existing team, so you can achieve improved results. It’s also important for candidates and customers.
By joining any of the Be.Serene Programme plans, we will present you with a badge to proudly place in your reception, display on your website and share on social media.




What's the difference between the different Course licenses?


All courses are based around the 12 Be.Serene Values.

  • The Basic Course, which we recommend to team members, focuses on developing emotional intelligence skills.
  • The Intermediary Course, recommended to middle-management, expands on that knowledge, introducing planning and processes tools that help root these values at work.
  • The Advanced Course brings in more interactivity and in-depth lessons with experts, through the Ambassadors Workshops and Group Leadership Mentoring sessions.
For more details, see the Be.Serene Journey page and FAQ for Individuals.




What is included in the Standard Plan?


Course Licenses:

  • Basic for team members
  • Intermediate for supervisors and middle-management
  • Advanced for top-management level
Analytics:
  • 3 x Serenity Pulse Surveys
Meetings:
  • 1h Remote Onboarding Session
Be.Serene Badge




Something we missed?


We get that our Programme is unique! So if you still have some questions e-mail us on info@benessere.uk or book a demo session so we can walk you through the whole thing :)





Premium Plan

What is the customized area in the platform?


All the elements from the Be.Serene 12 Values Programme are centralized in an online platform under individual logins for each member of the team, and can be fully delivered remotely, though there is an option for in-company meetings for an extra fee. Within this platform, your team will find the Be.Serene Journey Courses. Under the Premium Plan you also get a dedicated area for the company for the Engagement Survey questionnaire and published results, alongside the Serenity Radar diagnostic, minutes and presentations from Leadership Meetings, action plans from Continuous Improvement Meetings and tailored downloadable resources.




I already have an Engagement Survey, can I still join?


For organisations that already have a well-established engagement survey cycle, we have the flexibility of analysing it to see if we can extract the Serenity Radar diagnostic from your existing questions. You may then choose to migrate your Survey to our platform, or continue to apply it within your existing systems. Ideally, it should be triggered at the beginning, mid-way and at the end of the programme so we can monitor the programme results.




What are the Value Champions Rewards?


Unde the Premium Plan, at the end of each quarter, your team is invited to nominate colleagues who they believe best represent the last 3 Values, who are later elected by the leadership team and recognized as Be.Serene Value Champions. They receive a token of appreciation from Benessere with a personalised letter, and we encourage the organisation to set up an incentive as well.




What are the Quarterly Continuous Improvement Leadership Meetings?


We understand the many challenges leaders face, recognizing the crucial role they play in championing a positive organizational culture and embracing change to achieve improved results. For this reason, on each of our quarterly meetings (facilitated in-company or remotely) in the Premium Plan, we explore opportunities and suggest tools to embed the Values in the organization. Based on the PDCA method, which is central to our approach to continuous improvement, we work with you to spot the root causes for the gaps identified on the Serenity Radar diagnostic and define specific actions – many inspired by the Value Builders that are introduced at each monthly lessons for the Intermediate and Advanced courses – to overcome them long-term.




What is the Engagement Survey with Serenity Radar?


In the Premium Plan, the programme starts by clarifying your goals and understanding where your organization and team are now. By running an Engagement Survey at your organization, alongside your core People KPIs analysis, we gain initial insight into your current state so we can later measure them against the improvements achieved during the program. The assessment is applied at the beginning, mid-way and at the end of the programme, and besides offering an overview of your organization climate, we also consolidate the Serenity Radar results, based on the 12 Be.Serene Values. This diagnostic is the basis of specific analysis and action plans developed during our Continuous Improvement Meetings with your Leadership team.




What is the Be.Serene Badge?


Caring about the wellbeing of your team and taking action to improve the workplace environment isn’t just important to you and your existing team, so you can achieve improved results. It’s also important for candidates and customers.
By joining any of the Be.Serene Programme plans, we will present you with a badge to proudly place in your reception, display on your website and share on social media.




What's the difference between the different Course licenses?


All courses are based around the 12 Be.Serene Values.

  • The Basic Course, which we recommend to team members, focuses on developing emotional intelligence skills.
  • The Intermediary Course, recommended to middle-management, expands on that knowledge, introducing planning and processes tools that help root these values at work.
  • The Advanced Course brings in more interactivity and in-depth lessons with experts, through the Ambassadors Workshops and Group Leadership Mentoring sessions.
For more details, see the Be.Serene Journey page and FAQ for Individuals.




What is the Onboarding Session?


The Onboarding session is a dedicated meeting between your team and Carina, founder of Benessere and lead instructor of the Be.Serene Programme. On this meeting, she explains the concepts of Serene Leadership and Organisational Wellbeing, and offers an overview of the programme and courses, with recommendations on how to make the most of it. For Premium Plan, the session is 2h long and can be delivered remotely or in-company.




What do I get in the Bespoke Programme Report?


At the end of the 12-month programme, you will receive a detailed report with the results of the engagement surveys, summary of actions and results and follow on recommendations.




What is included in the Premium Plan?


Course Licenses:

  • Basic for team members
  • Intermediate for supervisors and middle-management
  • Advanced for top-management level
Analytics:
  • 3 x Engagement Surveys with Serenity Radar
Meetings (in-company or remote):
  • 2h Onboarding Session
  • 4 x 2h Quarterly Continuous Improvement Leadership Meetings
Plus:
  • Customized area in the platform
  • Value Champions Rewards
  • Bespoke Programme Report​
Be.Serene Badge




Something we missed?


We get that our Programme is unique! So if you still have some questions e-mail us on info@benessere.uk or book a demo session so we can walk you through the whole thing :)





General

What's the difference between the different Course licenses?


All courses are based around the 12 Be.Serene Values.

  • The Basic Course, which we recommend to team members, focuses on developing emotional intelligence skills.
  • The Intermediary Course, recommended to middle-management, expands on that knowledge, introducing planning and processes tools that help root these values at work.
  • The Advanced Course brings in more interactivity and in-depth lessons with experts, through the Ambassadors Workshops and Group Leadership Mentoring sessions.
For more details, see the Be.Serene Journey page and FAQ for Individuals.




Who gets involved?


We believe that learning together is extremely powerful. So, to shift companies’ environments for the better and truly develop more engaged teams, the Be.Serene Programme is inclusive and accessible to all in the organisation. We believe everyone has a role to play in workplace wellbeing and achieving the organisation’s results, which is why we encourage open communication and the exchange of ideas across all levels.




How long does the program last?


This is a 12-month programme, split into two 6-month phases, where we explore one Be.Serene Value per month, introducing and strengthening new habits, attitudes, and processes in a gradual and consistent way. There are no easy fixes when it comes to changing habits and behaviours, so this programme offers a proven method to help make significant systemic progress long term, to positively influence the organisation’s cultural traits for good.




What happens after the 12 months?


At the end of the programme, there is the option to extend the support in 6-monthly cycles, so that these practices and lessons remain embedded within your organisation, becoming part of your business-as-usual routines.




How is the Be.Serene Programme delivered?


All the elements from the Be.Serene 12 Values Programme are centralized in an online platform under individual logins for each employee, and can be fully delivered remotely, though there is an option for in-company meetings for an extra fee for the Premium Plan. Within this platform, companies with the Essentials or Standard Plans find the Be.Serene Journey Courses. Under the Premium Plan organisations also get a dedicated area for the company for the Engagement Survey questionnaire and published results, alongside the Serenity Radar diagnostic, minutes and presentations from Leadership Meetings, action plans from Continuous Improvement Meetings and tailored downloadable resources.




Is there a shorter solution available?


Currently we only offer the Be.Serene Programme as an annual initiative, as we believe this the ideal length to bring long lasting and effective change to your organisation. Changing habits doesn't happen through ad hoc initatives, so this programme comes to fit into your day to day operations and support leaders and HR in their efforts to increase performance, improve engagement and boost culture cohesion. If you need ad-hoc or shorter term support, please visit our Consulting Services page as we might still be able to help as a tailored project for your organisation.




Can I enroll only my leaders?


The Be.Serene Programme was developed with every employee in mind. We believe that leaders hugely benefit from having their teams going through the same journey, reflecting and learning about the 12 Values to understand that their actions and behaviours can also impact the workplace environment. It also makes everyone much more engaged and commited to new solutions and actions implemented. You may buy Individual course licenses to selected employees only, but they would not fall under our Business Plans.




What are the payment and cancellation terms?


These details are clarified during contracting. Contact us on info@benessere.uk for more information.




What if I have turnover and need less or additional licenses during the year?


Your plan price will be defined based on the number of course licenses you need for your team at the time of contract. At that time, we will also inform the costs for any new licenses for your company, so you can top up your plan should your team grow. If you let us know when anyone leaves your organisation, we can remove their access and those licenses will again become available for you to reallocate to a new employee. Should an employee be promoted during the course of the programme, we will upgrade their course license at no extra cost for you :) In all cases, the licenses for new /promoted employees will be valid for the remainder of your business contract.




Something we missed?


We get that our Programme is unique! So if you still have some questions e-mail us on info@benessere.uk or book a demo session so we can walk you through the whole thing :)




What if the Be.Serene Values are not the same as my company values?


The values we work through in the programme are core and universal human values that are important for serenity and assertiveness, which we believe are fundamental to build a thriving workplace where people and businesses succeed. On the onboarding session we offer in the Standard and Premium Plans, we explain the difference between company values and the Be.Serene Values to your team, as they can both go hand in hand in building your company culture.