Be.Serene 12 Values Journey

FAQs for Individuals

General

What is the Course duration?


All Courses cover the Be.Serene 12 Values Journey and are meant to be done over the course of 12 months, following the Be.Serene Calendar. You may set your own pace in terms of how long you plan to dedicate each day/week. We recommend spreading the lessons through the month so you gradually build on new skills and develop new habits. On average, the total time to go through an entire month module for each License is:

  • Basic: 1h30
  • Intermediary: 3h
  • Advanced: 5h




What if I don't want to do all 12 Values?


Every month we enable the course for the current Value and we recommend following the full 12-month journey to have a bigger impact. For new skills and behaviors to become a permanent part of who we are, it's already proven that consistency and continuity are key, which is why the Be.Serene Journey brings bite-sized modules so you can do them a little each day, to bring effective change to your professional life and workplace.




What is covered in the monthly Value lessons?


These lessons are included in all course levels (Basic, Intermediate and Advanced) and focus on developing Emotional Inteligence Skills. You will take personalised self assessments for each of the 12 Be.Serene Values, access affirmations to reflect on the concepts brought to you on the course, and learn how each Value affects your performance and relationship with others at work. You will be invited to reflect on the power you have to impact and improve your work environment, helping you gradually build on positive skills and habits to cultivate richer relationships with others. You will learn how to carry out activities with more efficiency and ease, and strengthen your overall sense of wellbeing at work.




What is the cancellation and refund policy?


If within 14 days from the date of your purchase you decide that the Be.Serene Journey is not for you, please just send us an e-mail on info@benessere.uk with the details of your purchase and we will process your refund to the same method of payment - no questions asked. After the 14-day cooling off period, there are no refunds. You may still cancel the remaining monthly payments for the Intermediate License or the monthly subscriptions for the Advanced License at anytime.




Do I need to follow the Be.Serene Calendar?


By uncovering one Be.Serene Value per month, following the Benessere Calendar, everyone can benefit from additional resources and insights shared on our social channels. As the courses become available for you, though, you can come back to any past modules to review the content at any time.




What are the 12 Be.Serene Values?


​​January - Empathy February - Collaboration March - Patience April - Respect May - Humbleness June - Diversity July - Perseverance August - Humour September - Forgiveness October - Trust November - Flexibility December - Love





Basic Course

What's included in the Basic Course?


Webinar Series

  • 30-min Webinars for each monthly Value
  • Access to past replays
  • Bonus invitations, special offers and extra resources
Emotional Intelligence Skills
  • Online lessons about each monthly Value
  • Self Assessments
  • Value Affirmations downloads
Certificate of Completion




For how long can I access the course?


You will have access to the course for 400 days from the day of purchase. Even though you buy an annual license, we will leave your access for some extra time at the end in case you want to review any past lesson :)





Intermediate Course

What is covered in the monthly Value Builder lessons?


These lessons focus on Planning and Processes Tools, so we every month we bring two new management techniques and actions you may introduce to your area or organisatin to really root the Be.Serene Values at work. Leaders explore each Value more thoroughly, accessing extra content within the online lessons with a variety of business tools and resources to embed improved attitudes and behaviours in the organization’s day to day. The Value Builders provide insight and concepts that may become actionable items, so that the organization can reach the established goals with a structured plan, a sustainable approach, and a serenity mindset.




What is included in the Intermediate Course?


Webinar Series

  • 30-min Webinars for each monthly Value
  • Access to past replays
  • Bonus invitations, special offers and extra resources
Emotional Intelligence Skills
  • Online lessons about each monthly Value
  • Self Assessments
  • Value Affirmations downloads
Planning and Processes Tools
  • Online lessons with two monthly Value Builders
  • Info-graphics and templates
  • 2 x LIVE Q&A sessions
  • Access to Be.Serene Community on Facebook
Certificate of Completion




What if I cannot make it to the LIVE Q&A sessions?


Our lives will be hosted on Youtube and shared within our Be.Serene Community on Facebook, so you can catch up and comment later on too. LIVEs are only available for Intermediary and Advanced Licenses.




For how long can I access the course?


You will have access to the course for 400 days from the day of purchase. Even though you buy an annual license, we will leave your access for some extra time at the end in case you want to review any past lesson :)




What if I don't have a Facebook account for the Be.Serene Community?


You may open a Facebook account only to join the Be.Serene Community. Alternatively, our LIVEs are also hosted on YouTube and we will share the highlights by e-mail too.





Advanced Course

For how long can I access the course?


If you sign up with the one-time payment, you will have access to the course for 400 days from the day of purchase. Even though you buy an annual license, we will leave your access for some extra time at the end in case you want to review any past lesson :) Under the monthly subscription option, your access will remain active for as long as you keep your payments.




What if I cannot make it to the LIVE Q&A sessions?


Our lives will be hosted on Youtube and shared within our Be.Serene Community on Facebook, so you can catch up and comment later on too. LIVEs are only available for Intermediary and Advanced Licenses.




What if I cannot make it to the Ambassador Workshop?


We will share the highlights from the sessions after, but we highly encourage trying to attend the live workshops as they are interactive and will allow you to engage with other leaders going through the Be.Serene Journey. Ambassador Workshops are only available for Advanced Licenses.




What happens in the Group Leadership Mentoring Sessions?


These sessions are limited to a maximum of 15 people and you will have a couple of day/time options before deciding which group to join. We recommend keeping to the same group throughout the year, as you will also get to know each other and feel increasingly comfortable to share and learn together. You can submit suggested topics in advance, or present an issue during the session. You wil be exposed to new and exciting ways of thinking, different solutions to similar issues from other participants and expand your career perspectives within the hospitality and tourism industry. Currently Carina Martins Nakama, founder and lead instructor at Benessere, is leading all Group Mentoring Sessions for the Advanced Course.




What is included in the Advanced Course?


Webinar Series

  • 30-min Webinars for each monthly Value
  • Access to past replays
  • Bonus invitations, special offers and extra resources
Emotional Intelligence Skills
  • Online lessons about each monthly Value
  • Self Assessments
  • Value Affirmations downloads
Planning and Processes Tools
  • Online lessons with two monthly Value Builders
  • Info-graphics and templates
  • 2 x LIVE Q&A sessions
  • Access to Be.Serene Community on Facebook
Mentoring & Impact
  • 2h interactive monthly online Workshops with the Value Ambassadors
  • 60-min quarterly Group Leadership Mentoring sessions
Certificate of Completion




What is covered in the monthly Value Builder lessons?


These lessons focus on Planning and Processes Tools, so we every month we bring two new management techniques and actions you may introduce to your area or organisatin to really root the Be.Serene Values at work. Leaders explore each Value more thoroughly, accessing extra content within the online lessons with a variety of business tools and resources to embed improved attitudes and behaviours in the organization’s day to day. The Value Builders provide insight and concepts that may become actionable items, so that the organization can reach the established goals with a structured plan, a sustainable approach, and a serenity mindset.




What if I don't have a Facebook account for the Be.Serene Community?


You may open a Facebook account only to join the Be.Serene Community. Alternatively, our LIVEs are also hosted on YouTube and we will share the highlights by e-mail too.